OK, A cost-effective way to say "you're valued": The Hario V60 Brew Kit means great-tasting, hassle-free coffee. We offer tailor-made packages to suit your team, depending on the number of employees and their preferences. The team obviously all love coffee and their kitchen has colour coded sections for preparing coffee using AeroPress, drip, French press and espresso. Your email address will not be published. What is it about the service provided by Pact at Work that works for you? There are 22 pactcoffee.com coupons available in … 4% Exporter 9% Shipping & Finance 10% Mill 77% Farmer Traditional Supply Chain. At Pact Coffee, we believe that great-tasting, ethically sourced coffee plays a role in developing company culture by facilitating team bonding and making teams feel valued. Compare Pact Coffee to its competitors by revenue, employee growth and other metrics at Craft. Why isn’t my email and/or password being recognised? Pact Coffee Supply Chain. They have just launched a business service called Coffee Run. While coffee is one of the world’s most popular drinks, it carries a heavy economic, social and environmental impact. “Using Pact has meant we no longer need to leave the building to get a cappuccino that cuts the mustard. Pact Coffee; General; Troubleshooting; Troubleshooting . When trying to position themselves between boutique coffee delivery companies (who provide one-offs) and regular subscription-based businesses, the team talk about the difference between being an aspirin (relieving immediate pain) or a vitamin (longer term pleasure). The company’s core values include “learn from data”, “be customer centred” and “make shit happen”. While most of our coffees are single origins, we’ve carefully crafted a number of blends - each one a combination of complementary coffees, … Order by Friday 18th for delivery before Christmas. Both employees and guests have been incredibly complimentary of the coffee - they noticed a change and we regularly reference Pact Coffee being the reason for the improvement! I remember meeting their head of coffee (Will) when he used to go to the local farmers market selling coffee. 3 3 Comments. The concept is a bit different than me biking to the coffee roaster and picking up the coffee for the week. Even when the carrier recently damaged my coffee package in transit, I was able to quickly call and get a new coffee package delivery within the next 2 days at no extra cost to me The customer service reps are kind and the coffee is a great treat for yourself, especially as lockdown is coming. We make it easy to get great-tasting, freshly roasted coffee, so you never run out of the beans you love. How Pact works. Pact Coffee Medium/Fine Ground Filter Coffee - House Blend Dark Roast (500g) – Ethically Sourced Award Winning Coffee Beans 4.2 out of 5 stars 13 £14.00 £ 14 . What coffee do I get on the House Plan? How do I amend my preferences? Pact Coffee is a coffee roast and delivery company. Stephen commented that the metric that he personally uses for growth is how many smiles they can generate a day and instead of feeling trite, it sounded like he really meant it. Pact probably err on the side of accessibility, but they have a deep love of coffee which I think helps maintains their relevance with connoisseurs. The company made a commitment to their customers to either embrace the most popular suggestions and focus on building those, or to honestly and transparently justify why they weren’t going to prioritise a new feature. #MyPact linktr.ee/pactcoffee But the website allows for the fun of discovering new beans and new tastes. Coffee Machines. This has improved morale no end – despite the queue at the coffee machine.” Beth AT CAPITAL LAW 01/01/1970. World-class speciality coffee for businesses and consumers. Go no further! This caused an uproar with the old-guard of loyal, faithful Innocent smoothie drinkers. If you fancy reading what we have to say, from handy how-tos to fun farm facts, then check out the Pact Coffee blog. Save up to 50% OFF with these current pact coffee coupon code, free pactcoffee.com promo code and other discount voucher. I sat down with the founder, Stephen Rapport, for a cup of freshly roasted Ethiopian coffee. Both employees and guests have been incredibly complimentary of the coffee - they noticed a change and we regularly reference Pact Coffee being the reason for the improvement! 4% Exporter 9% Shipping & Finance 10% Mill 77% Farmer Traditional Supply Chain. Rate this site Select rating Give Pact Coffee 1/5 Give Pact Coffee 2/5 Give Pact Coffee 3/5 Give Pact Coffee 4/5 Give Pact Coffee 5/5 To they can expand beyond coffee into related products, expand beyond individuals into business, or expand beyond the UK. Stephen and the team are conscious of the balance between building a customer-centred business and following their own vision for the company. We love the connection to the farmers, Pact have made an effort to let us know where the coffees are from and who grows them. They recently raised a round of venture capital so during my last week in London before moving to New York I went to meet with the team and hear about their vision to bring good coffee to the masses. Pact Coffee is a speciality coffee delivery startup. And don’t forget: delivery is totally free. A real tension that I spotted in the business is how to make good coffee more accessible to the masses while maintaining credibility with true connoisseurs. The coffee is well-sealed, fresh, and tasty. just tried using the voucher by signing up for an account and it gets me the first bag of coffee for free rather than the £1 promotion. We don’t buy bargain beans. Each package of ground coffee contains the mild taste and earthy aroma of carefully-selected, premium-quality Brazil, Peru and Honduras coffee beans that have been roasted to perfection. Pact has deliberately located there, partially out of necessity, because they’re packing coffee (soon to be roasting as well), and also out of preference because they enjoy being surrounded by other entrepreneurial businesses who are also trading in physical products. For example, the Head of Coffee, Will, chooses a range of new beans for each season, but they invite 50 top customers to help them make the final selections. Cookies policy Pact Coffee Tea Towel 2-Pack . Stephen is well aware of the traditional criticism that customer-led businesses can be less innovative because , such as the comment from Steve Jobs (quoting Henry Ford) who said “If I had asked people what to build; I would have made a faster horse.” In Stephen’s mind, this concern is increasingly outdated because data, analytics and improved community-management allow businesses to listen to their customers without being diverted from their core vision. We're already fuelling hundreds of offices with some of the world's most incredible coffee. Their offices and packing operation are tucked away in a light industrial complex in Bermondsey just south of the Thames River. Order before 1pm, Monday-Friday, and you’ll get your order the next day. See all 24 articles Pact Pods. . These critics do have a point and Pact is walking a fine line between accessibility and connoisseurship. Coffee market crashes devastate whole economies, irresponsible I want everyone to start drinking better quality coffee.”. Every cup you drink is 100% speciality grade, quality-checked over and over, and roasted fresh for your order. The company believes that freshness also has an impact on savor, that’s why all the coffees are ground and packed within 7 days of the roasting process. Stephen sees Pact’s real competition as the UKs continuing habit of drinking bad coffee at home. What are your terms and conditions? Always ethically sourced. It’s important to us to offer the best to our members, we’re creating a community and being able to take time out and enjoy a cup of coffee is definitely part of that. The aspirin and vitamin metaphor is common in the angel investing industry but I think that Pact is going to have to work hard to balance the need maintain quality as they scale. - Semi/fully-automatic, and high capacity, - Enjoy a range of 2-3 espressos at a time, - Makes batches: good for meetings and social spaces, - Offices have the highest satisfaction rating from this option, - Something for everyone: from barista-style treats to exploring new origins, - Self-serve and meeting room coffee covered. We're constantly switching up which coffees we have available, as our travels uncover incredible new finds. Pact Coffee - £10 off with voucher code. Get code & visit site* Get code & visit site* CrabLasagne. We’re a fairly small team of just 40 staff, a lot of whom are often out and about and at meetings. Pact Coffee focuses on bringing the freshest coffee right to your door. The company’s explorations in paid marketing such as Reddit or coupons and new subscription offers feel tentative. Currently they deliver quality coffee to individual customers in the United Kingdom. Stephen logged in to personally explain the cost structure and business model of the company and why the price that they were charging was fair and appropriate for the industry. Stephen has been through the Seedcamp startup accelerator process and took early investment from Connect Ventures, alongside several early-stage angel investors. We don’t sacrifice quality for the sake of profit. I visited Pact on a crisp sunny autumn afternoon. As Pact grows they have three variables to consider. All Rights Reserved. Alternatively use the contact form below: Like many other sites, we use cookies to ensure you can move around our site The subscription part of the business provides the convenience of never running out of coffee. Pact Coffee | 4,695 followers on LinkedIn. They recently raised a round of venture capital so during my last week in London before moving to New York I went to meet with the team and hear about their vision to bring good coffee to the masses. Pact Coffee doesn’t cut corners when it comes to coffee. Stephen said he gets an emotional and intellectual kick out of growing a product business because of the way it scales. You can sign up for regular coffee delivery on their website or follow along with their startup journey on their blog. His comment was that: “What really gets me excited is the idea of winning people over from instant and Nespresso. Pact Coffee’s mission is to create a healthy new model that results in two things: UK drinkers savouring exceptionally fresh coffee and farmers being paid what they so richly deserve. Pact Coffee Award-winning speciality coffee for coffee lovers and businesses. By giving coffee growers a uniquely high wage (“considerably more than Fairtrade,” they say), bean quality rises, argues Pact. our coffee isn't a commodity and neither is your team, Email us 25% Importer 9% Shipping & Finance 20% Exporter 20% Mill 26% Farmer It only takes a second to get started. Out of stock . Browse Coffees. Admittedly it was inspired more by the prospect of getting a free Hario coffee filter than by the coffee. Choices, choices. The energy in the office is palpable and it defies belief that more people in the UK don’t know about Pact. To mass-market competitors who know that Pact is doing things that they should have been doing years ago. Apparently several investors found it a bit uncomfortable at first to be discussing long-term strategy in an open plan environment, but Stephen stuck to his guns and the directors and investors have since become so enamoured with the process that several of them are now asking their own portfolio companies to adopt the same style of open board meetings. But the depth of integrity in the business around what they are trying to build is absolutely unquestionable. Your first order will include: 250g of tasty coffee plus a V60, handy scoop, and 40 filters. Pact Coffee Medium Ground Filter Coffee - House Blend Dark Roast (500g) – Ethically Sourced Award Winning Coffee Beans 4.0 out of 5 stars 19 £14.00 £ 14 . The coffee isn’t ground until the last possible moment before being sent straight to the customer to enjoy. Do you ship internationally? Out of stock . What delivery service do you use? How much does your coffee cost? The workspace is changing, it’s less office and more community. Pact Coffee are one of best finds and have kept me going in lockdown with fine choice of coffee beans. If ever an issue they sort straight away. What coffee will I get on my Pods Plan? We talked for a while about the increasing competition in the coffee delivery / subscription space from new players like Kopi and the old guard such as Square Mile. Secure access to Pact Coffee with OneLogin. We accept nothing but the best at each step: during sourcing, growing, processing, quality control, roasting and grinding. Openness is a huge part of the Pact company culture and the monthly board meetings are held around the kitchen table (in the middle of the open plan space). Satisfy your coffee lovers with Crown Beverages Emperor's Blend coffee! The Company's beans are bought from dedicated farmers, hand-roasted in London and shipped within 7 days. OneLogin's secure single sign-on integration with Pact Coffee saves your organization time and money while significantly increasing the security of your data in the cloud. What’s the response been like in the office so far? Why is Pact a subscription? Best of luck to Pact Coffee – think they are going to smash it. The whole office stops work at midday every day for every single employee to make welcome calls to newly joined customers. We find Pact easy to use: it’s very straightforward to tweak the requirements in terms of quantities. It’s become a real talking point. We like that Pact are a young company with a similar culture and vibe to our own. Christmas Coffee Sacks . We were previously under contract with a coffee machine supplier, but the coffee machine was constantly breaking down and the company weren’t very easy to deal with. Shop Coffees Blend Coffees. Pact Coffee's main competitors include Liha Hietanen, Brown Packing, Mahya Protein and Southeast Poultry. 25% Importer 9% Shipping & Finance 20% Exporter 20% Mill 26% Farmer It only takes a second to get started. That’s what Pact Coffee does. How do I add a new Plan? Want your perfect coffee, delivered? We’ve also received very good customer service from Lucy. The company has had its fair share of critics, both from the boutique coffee scene such as Tim Styles of Workshop who has occasionally had a go at Pact on Twitter for not being purist enough. And you can get one free when you sign up to a Pact Plan. them. These values are posted the walls of the light, airy space where 30 people make their home in an open-plan office with chairs upholstered in coffee bags and walls lined with used coffee pallets. We’ve had good feedback on the coffee from both the team and external clients who come in for meetings. Coffee [/column] [/columns_row] So, a few months back I signed up for Pact Coffee. For me Pact coffee are really raising the bar in coffee sales. Mop up spills or dry up your mugs in style, with our exclusive tea towels . Create a Plan; Browse Coffees. The Hello Fresh Team really enjoy the flavour of Pact Coffee, we also love that it's ethically sourced! The industrial complex that Pact is based in is owned by Club Workspace and is actually a loose affiliation of startups that have physical product businesses (instead of the tech-only startups that I’m used to in my day-job). There’s an obvious parallel to Pact Coffee in terms of their willingness to make coffee accessible to the mass market without alienating coffee snobs. 2 3 PACT COFFEE DECT TADE AD SOCA MPACT TASPAEC EPOT ff 6. Don’t worry - we’ll guide you through the pros and cons and help you choose the best option for your business. £12.00 . All coffee is roasted and packed within 7 days, helping to maintain a great taste. A consumer services company of 100 people. We can’t get enough of chatting about coffee. crumpetman. Plans start from 46p per cup. For a perfect cup every time, check out our menu - or save, by creating a Pact Plan. How do I buy a Pact Coffee Gift Voucher? Trialling suppliers in the hopes of finding the perfect blend! or call us on 020 3936 3316. Pact Coffee. We pay farmers fairer than Fairtrade prices, which means better coffee for you and a better quality of life for them. How do I change my Plan? The team thank the new customer for joining and checking that the new customer found what they were looking for. Pact coffee delivers to you fresher, better-tasting coffee in bags and pods all over the UK. settings in our The unlimited coffee is a key benefit for our members; we’ve had great feedback on the coffee and they definitely appreciate not needing to head to the coffee shop to get their caffeine hit. Travel Rhino Grinder . If you And without giving the game away, Stephen hinted that the next step for Pact is likely to be taking on overseas markets. £5.00 . Another feature that was requested in the online forum was the ability to make a one-off order of beans instead of signing up for a subscription. Get the best coffee machine for you, whether you’re a filter fan or can’t cope without your morning espresso. By itself this is a simple matter of online customer service, but it speaks to their deeply held belief in transparency and openness. Stephen is very aware of the dangers of defining an engine of growth for the business, but they have made an informed choice to balance their drivers across viral, marketing and product. When he sold his previous company to Airbnb, he founded Pact partially because he wasn’t willing to just sit on the bench. What’s it like working at Hello Fresh? Find out what we've been chatting about in our coffee breaks... We’re all tired of the phrase ‘new normal’. Not just because it’s already a hackneyed cliché, but because it represents... To get started, please email us on business@pactcoffee.com What was the coffee set-up at the office before you signed up with Pact Coffee? Experience what Pact is for yourself, with a free coffee tasting at your office - the proof is in the flavour. Stephen had recently caught up for a coffee with one of the founders of Innocent Drinks who told him a cautionary tale from when Innocent decided to allow their smoothies to be stocked in MacDonald’s. Where they come into their own is a fantastic Customer services Team who listen and serve you so well it just encourages you to buy more! What are Micro-Lot coffees? Pact is already achieving rapid growth, currently their estimates are that around thirty thousand cups of coffee are made using Pact beans every day and their goal is to push that up to a million cups of coffee a day. To receive them billion pound business my Pods Plan 4,695 followers on.... 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